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The Gutierrez Family Homebuying Journey – The Building Process – Part II
We recently introduced you to the Gutierrez family and shared the beginning of their homebuying journey with De Young Properties. Today, we’re sharing more of their story as we dive deep into their experience during the construction building process! During the homebuying process, Gustavo and Carmen Gutierrez were excited about the prospect of creating their own dream home. When they had their first appointment at the De Young Design Studio, they were amazed by the number of selections available for their home’s cabinetry, doors, floors and carpet. “Especially picking out the colors of the cabinets for the kitchen!” Carmen said. “This was my first time experiencing something like that and I really, really enjoyed it.”
The first priority of De Young Properties is our commitment to our homeowners. During the construction of their home, the Gutierrez family was impressed by the thoroughness of De Young’s Customer Experience Team. The Customer Experience Team walked with them through each room of their new home and provided them with valuable homeowner information. Carmen enjoyed the steps De Young took to make the construction building process as transparent as possible, such as the SmartJourney emails that kept them up to date on the completion status of their home.
Now, the next step was moving into their dream home!
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