Customer Care

The De Young FREE 5 Year Fit & Finish Limited Warranty

UNBEATABLE WARRANTY

De Young Properties believes in the quality craftsmanship of their homes and to prove it they offer unbeatable warranty protection with their Free 5 Year Fit & Finish Limited Warranty. De Young Properties has raised the bar in protection and customer service for their homeowners by offering this industry-leading warranty. They also provide the 2-10 Home Buyers Warranty.

By going beyond industry standards with the 5 Year Fit & Finish Limited Warranty, De Young homebuyers can trust that their new investment is protected for years to come.

De Young Properties - Homebuyer Services - Customer Care - New Home

Homebuyer Services

We’re here for you, every step of the way!

For your convenience, click the “Submit A Question” button below to send any questions or thoughts directly to the De Young Properties Sales Department. As a reminder, we prefer that questions (except emergencies) be submitted in writing through our website, standard mail or fax. We look forward to working with you!

Website Submission: For fastest response, click the “Submit A Question” button below.

Standard Mail: De Young Properties, Attn: Customer Experience Dept., P.O. Box 5178 Fresno, CA 93755 Fax: 559-435-4474

De Young Properties - Homeowner Services - Customer Care - New Home

Homeowner Services

We’re here for you, every step of the way!

As the owner of a De Young Properties home, you received our customized Homeowner Guide during the homeowner orientation. We hope you find this tool to be a convenient resource. Whether it’s a routine situation or an emergency, you have the information you need right at your fingertips!

For your convenience, click the “Submit A Request” button below to send your request to the Customer Experience Department. As a reminder, we prefer that service requests (except emergencies) be submitted in writing through our website, standard mail or fax. We look forward to working with you!

Website Submission: For fastest response, click the “Submit A Request” button below.

Standard Mail: De Young Properties, Attn: Customer Experience Dept., P.O. Box 5178 Fresno, CA 93755 Fax: 559-435-4474

From The Blog

Electrical Solutions

The first priority of De Young Properties is our commitment to our homeowners. We take homebuilding very seriously by supporting our customers and standing behind our homes before, during and after the sale to ensure homeowner satisfaction! If you’re having loss of power in your De Young SmartHome, we’d like to help solve the issue! In this video, we’d like to show you the steps to take to determine the cause of loss of power in your De Young SmartHome.

Preparing To Move

Moving into a new house is both exciting and overwhelming. There are so many steps involved, so much planning, that it can be easy to forget about preparing your new home for the move. After all, the last thing you want is to chip new paint, scratch or stain the floors, or gouge a railing on move-in day. So, while you’re carefully packing, stacking, and transporting all your belongings, take some time to strategically plan how you’ll move it all in without destroying your home.

SUMMER

Home maintenance tips for the summer season.

FALL

Home maintenance tips for the fall season.

WINTER

Home maintenance tips for the winter season.

SPRING

Home maintenance tips for the spring season.