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Electrical Solutions In Your New Home – A De Young Troubleshooting Tutorial
The first priority of De Young Properties is our commitment to our homeowners. We take homebuilding very seriously by supporting our customers and standing behind our homes before, during and after the sale to ensure homeowner satisfaction!
It is not uncommon that a GFI can control outlets in a room that is not close by, this is why you should check all GFI outlets in your home before moving to step 2.
Step 2 – If none of your GFI outlets are tripped or you can’t reset a GFI the next step is to go into your garage and open your electrical sub panel.
If this does not reset the power to your home there is one final step prior to us sending a work order.
Step 3 – Please go out to the Main electrical panel located on the exterior of your home. This electrical panel is designated for larger components of your home, it too is labeled accordingly. Depending on what may have lost power, you will need to reset breakers.
Please keep in mind that if you do follow all of the previous steps and it does not solve the electrical request you have submitted, then we will be sending a work order to the electrician to schedule an appointment with you. We’d like to kindly remind you, if this appointment is scheduled and a technician arrives to address the problem, and finds that the homeowner is not home, or finds that the problem was resolved by using the steps previously provided above, then our Trade Partner will be sending you a trip charge invoice.
Following the steps we have provided is very important and we hope it has helped in resolving the issue you were experiencing!
Submitting a request online is easy! To submit a request directly to our De Young Customer Experience Department, visit DeYoungProperties.com, then select the Customer Care tab and find the Homeowner Services section where you’ll click the “Submit A Request” Button.
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